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INFO AND HEALTH GUARANTEE
All our birds are DISEASE TESTED negative for Polyomavirus (PVD), Avian Bornavirus (ABV), Proventricular Dilatation Disease (PDD), Psittacine Beak and Feather Disease (PBFD), and Chlamydia psittaci. We provide paperwork with every bird sold at Exotic Live Parrots Pet Shop..
We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. When a customer purchases a bird(s) from us, we provide our customers with a 7 days health guarantee on bird(s) that are weaned (eating on their own).
Within the first 7 days of the purchase, customers are encouraged to take the bird(s) to an avian veterinarian voluntarily. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to sales@liveparrots.com within 24 hours of exam for exchange or full refund of the bird(s). In addition, any bird(s) taken and hand-fed by customers are not qualified for any guarantee. There are no refund(s), exchange or another free bird if a customer is unable to take care of an unweaned bird(s).
In the event buyer fails to have the bird(s) examined by an avian veterinarian within 7-day period after pickup or delivery, then the buyer understands and agrees that the sale is final and there is no guarantee/refund on the bird(s) anymore.
Weaning a baby bird
A weaned bird is one who can fill his/her own stomach(crop) for a minimum of two weeks and maintain a reasonable weight prior to going to its new home. Most of our birds sold are 100% weaned. For some birds, we charge extra to wean. Please contact us for details.
Do birds come with a health guarantee?
Yes, all our weaned birds come with a full health guarantee. We provide our customers with 7 days health guarantee to take the bird(s) to an avian veterinarian. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to Our aviary within 24 hours of exam for exchange or full refund of the bird(s). Please click on our “Health Guarantee” tab to read more detailed information.
All our birds (weaned or un-weaned) are DISEASE TESTED negative for Polyomavirus (PVD), Avian Bornavirus (ABV), Proventricular Dilatation Disease (PDD), Psittacine Beak and Feather Disease (PBFD), and Chlamydia psittaci. We provide paperwork with every bird we sell.
Bringing your new bird home…. (Settling in)
When you get home, put your bird in the cage and let him/her be. He/She needs time to adjust to his/her surroundings. No matter how cute he/she is, how much you want to show him/her off, or how much the kids want to have him/her perch on their fingers, let your bird be.
Give him/her a day of peace to adjust. Offer him/her water, fruits/veggies along with pellets/seed mix as soon as you get home.